Have you seen folks wandering around, staring at their phone like it was a map pointing to a pot of gold? Or ordering pizza over a Facebook conversation with an awkward cashier? With some creative marketing and structuring, your SMB could be on the other side of those people’s phones.

Artificial intelligence (AI) is an exciting innovation that’s becoming integral to many businesses. Industry experts are even predicting that by 2020, 85% of the interactions between corporate customer service departments and their clients will use AI. If you’re an e-commerce business owner, you’re in a prime position to become an early adopter.

More and more small and medium-sized businesses are making the switch from on-premises systems to cloud-hosted Office 365. If you’re one of them, you need to ensure a smooth and secure transition. Here’s what you need to do.

Identify your company’s sensitive data…
Most files housed within your servers contain sensitive commercial and personal data that must be properly identified and protected.

Google I/O 2018 is over, and the conference was packed with announcements. After CEO Sundar Pichai started the event by reminding the tech industry to be responsible for the services and tools they build, the updates on Google's new creations and the upcoming version of Android got everyone excited.

Before releasing new features for public use, Google previews their products to businesses and early adopters. Recently, the company unveiled an early version of Android P, and the new features are already turning heads. Let’s take a closer look at the big changes.

It’s the perfect time of year to evaluate last year’s technology investments and make adjustments for the year to come. Whether 2017 left you with extra cash in your pocket or desperate for a better way to get work done, here’s a roundup of the best IT news from the past year.

After months of teasing, Google has finally unveiled the next iteration of its mobile operating system: Android Oreo. Much like previous versions, users can expect faster delivery, smoother experiences, and plenty of cool new functionality. While Android Oreo is still in its beta phase, it already has a long lineup of features that users will love.

Over the years phishing -- a social engineering attack that uses seemingly innocuous emails to trick victims into giving away personal information or clicking a malicious link -- has grown in sophistication and scale. In order to put a stop to these scams, Google has made some security enhancements for Gmail.

Have you noticed how your G Suite applications have been making smart suggestions to you lately? Relax, you’re not being spied on by cyber criminals; it’s just G Suite’s machine learning algorithm making task suggestions based on data gathered from your most frequent activities.

Machine learning is all the rage nowadays, and few vendors are providing as many solutions powered by this new technology as is Microsoft. In its latest release, Office 365 includes “intelligent” functionality for analyzing your employee’s time and coaching them on how to use it more efficiently.